Organising vacate cleaning in Melbourne

Organising vacate cleaning in Melbourne

Time to move out? Re-locating to another place can be really stressful. You need to consider numerous things like having to turn off the utilities (gas & power), changing postal address, updating licenses, insurances, gas, water & power companies, telecommunication company, internet company, Medicare & so on. On top of it you have to pack in advance plus organising a reputable removalist company to make sure that they arrive on time and do the given task within the time frame without damaging anything.

After everything has been moved out, you have got even bigger task ahead of you “Cleaning the premises with utmost perfection to get your bond back in full”. The last thing you would want to do is run around to purchase the cleaning products and then having to use elbow & grease to clean the place to agent’s satisfaction. This is when you start looking around for companies who specialise in vacate cleaning in Melbourne.

How do you figure out which company to hire for vacate cleaning?

Few tips for your help:

  1. Price – Check the price. If someone is charging peanuts for the vacate cleaning, then steer away. As you will be likely to get cheap labourers who have no cleaning experience/communication skills/insurance/guarantee. In most of the cases, the cleaning does not pass agent’s inspection and you will have to re-clean the premises yourself. This industry operates on the same principle as any other “What you pay is what you get”. You want an efficient & experienced company who does vacate cleaning day in and day out & their charges are reasonable for what they offer. They don’t hire cheap labour. They pay well to their cleaners & hence can offer you fully insured, fully equipped & experienced cleaners whose primary focus is to make customers happy.
  2. Satisfaction Guarantee/ bond back guarantee – Are they able to provide the satisfaction guarantee on the quality of their cleaning? Do they really honour it or its just a gimmick to trap customers and never go back if the customer is not happy? With satisfaction guarantee if the time period is too long then be aware. You must have heard, when something is too good to be true, it probably is.
  3. Reputation – This is an online era. Hence check their online reputation through google reviews etc. Experience directly equates to how long have they been in the industry for?
  4. Communication – Do they have open channels for communication so you can reach them easily like through emails, phone numbers, contact forms, website etc.
  5. ABN – Does the business have current ABN?

We at Melbourne Vacate and Carpet cleaning offer all of the above. We provide vacate cleaning service in Melbourne for many years. Our prices are reasonable. We offer 100% satisfaction guarantee valid for 3 days. Our experienced cleaners come fully equipped & insured.

Please check our google reviews by clicking this link,1

Our reputation is best in Melbourne when it comes to vacate cleaning.

Our service can include carpet steam cleaning ( , window cleaning, cleaning your oven, spot wiping your walls and cleaning your balcony floor too. We can steam clean your upholstery if its fully furnished place. This cuts the hassle for you to organise multiple companies, we can do it all. All you have to do is give us the access to your premises & your place will be all done when you come to pick up the key.

We have a clear vacate cleaning checklist displayed on our website for your peace of mind so you don’t have to worry about anything.

We confirm all the vacate cleaning jobs a day before. All we ask from our customers is to remember who they have booked & block that date in the diary so there is no misunderstanding or confusion later on. If for some reason you have to move the vacate cleaning date, then just let us know and we will endeavour our best to help you out.

For any vacate cleaning needs in Melbourne, please don’t hesitate to reach us on or phone 1800 015 669 or visit our website for any queries/questions/bookings.



Frequently asked questions on carpet steam cleaning

What is carpet steam cleaning?

Carpet steam cleaning is also called hot water extraction. Hot water extraction is the best term to define it. Usually, carpeted area is pre-sprayed with special carpet cleaning solution and then the solution is extracted using hot water with the help of portable carpet steam cleaning extractor/machine. It rinses and sucks the dirty residue back into the carpet cleaning machine. Please feel free to check the whole method by clicking this link.


What is the real estate agent’s & carpet manufacturers preferred choice of carpet cleaning?

The agents prefer to get the carpets steam cleaned over any other carpet cleaning method as it thoroughly & deeply cleanses the carpeted area. A similar recommendation by the carpet manufacturers too.


Does carpet cleaner offer couch cleaning, mattress cleaning, chairs cleaning, rugs cleaning, car seats cleaning, upholstery cleaning etc.?

Yes, our carpet cleaners are fully equipped to do any upholstery cleaning, cleaning of a variety of rugs, car seats, upholstered dining chairs, couches, cushions, ottomans etc. Please feel free to check further information on upholstery cleaning by clicking this link.


How long does it take for the carpets to get dry?

Depending on the weather, ventilation, temperature of the house, pile of the carpet, it may take on average about 4-5 hours for carpets to get dry.


Can we walk on the carpets immediately after the steam cleaning?

We recommend not to unless it’s absolutely necessary. To minimise the re-soiling of the carpets and to keep the appearance good, we recommend walking bare feet with clean soles or with clean slippers. Try not to walk on it especially when its end of lease carpet cleaning & you want the carpets to look good until the agent’s inspection.


Do you guarantee the removal of stains?

Depending upon the nature of the stain, the age of the stain, the type of carpet it is on, the colour of the carpet will all predict the outcome whether the stains would come off or not. Some stains like urine stains, cordials stains can dye/burn/bleach the carpet permanently. Usually, there are some stains you thought will never come off can come off very easily and some may never come off. However, we endeavour to clean the carpet to its best potential & guarantee to do the best possible job.


Can you reach the higher floors without lift or can you clean 3 story townhouse?

Yes, we sure can. We use professional good quality carpet steam cleaning machine and they are extremely big and heavy. Hence it makes it very hard to take them upstairs. We can only take it up 3 flight of stairs maximum. Extra charges apply on top. For 3 story townhouses, it can be done by leaving the machine downstairs and just running the extended hose to the top floor.


Do you need parking/close access to the area?

Yes and No. We use a powerful portable machine on the wheels which can be taken to high rise buildings via lift & pretty much anywhere with an easy access. However, we still require parking in the area to be able to load and unload the carpet cleaning gear & to leave the van behind. Paid parking must be paid by the customer. In Melbourne CBD, we require guaranteed parking inside the apartment building.


Hope it answers most of your questions. However, if you still have any more questions or queries then please don’t hesitate to give us a call on 1800 015 669 or fill in a contact/query form on our website

End of lease cleaning in Winter !!!!

Winter is time to put your feet up, snuggle up on the couch with a cup of tea or go to your favorite cafe for your freshly brewed coffee and the last thing you want to do is the end of lease cleaning yourself to get your full bond back. End of lease cleaning can be so hectic, having to clean your house from top to bottom and cleaning all those nooks & crannies which we don’t bother cleaning due to lack of time and resources. In addition to that, moving your furniture and other household stuff to your new property, organising the phone connection, internet connection, water & gas connection, notifying your local post office of changing address and the list goes on and on.

However, the property still needs to be given back in the same condition as in the tenancy agreement/condition report which you signed when you moved in. This is when you should get rid of cleaning part from your to-do list and hire a well-reputed professional end of lease cleaning business in Melbourne.

Melbourne Vacate and Carpet Cleaning have been successfully helping clients moving in and moving out from their premises for many years. We offer a variety of cleaning services to suit your needs. Our end of lease cleaning checklist is similar to your real estate agent’s checklist. No wonder, we are highly recommended by the leading real estate agencies and building managers all over Melbourne.

Our professional cleaning service includes cleaning of your bathrooms ( shower screen, bathtub, stainless steel fixtures, taps, sinks, vanities, floors etc.), kitchen ( oven cleaning, range hood, stove top, filters, cabinets inside and outside, dishwasher, sinks, taps etc.), skirting boards, bedroom robes, cobwebs removal, dusting (blinds, light fittings), mopping floors & spot wiping of walls. We also offer window cleaning.

If your property has carpets that need to be steam cleaned then we can offer you a combined discounted package of carpet steam cleaning with our end of lease cleaning service. For your convenience, we also offer window cleaning.

Our professional cleaners are fully insured, fully equipped with the abandon of knowledge and experience in cleaning. Every end of lease cleaning job that we do comes with 100% satisfaction guarantee. So you can rest assured that your property will be handed back to you in great nick and you will get your full bond back when you hand the keys back to your real estate agent. Many times our clients have told us that the property looks much cleaner than when they moved in.

So why hesitate??? Please call Melbourne Vacate and Carpet Cleaning today on our Toll-Free number 1800 015 669 for your end of lease cleaning !!!

Our Vacate cleaning service summary

Expect nothing but professionalism from Melbourne Vacate and Carpet Cleaning team from the time you make that phone call to the completion of your vacate cleaning job. We endeavour to treat every customer with utmost respect as our motto in life is “ Treat people the way you want to get treated”. Ours is a small business, hence we take time to listen to your needs, to address all your queries and to be able to fully control the cleaning quality,  Customers can reach us comfortably via email, via phone or through our quick contact form on our website We also take phone calls on the weekend. For your comfort & ease, we  have extended our evening hours so you can discuss all your vacate cleaning queries from the comfort of your home.

You decide to move out of your property and you start looking for professional end of lease cleaning companies to clean your property and nevertheless to get your bond back in full. This is where our vacate cleaning service in Melbourne comes in handy as it covers all your cleaning needs from oven cleaning in the kitchen to cleaning & disinfecting of your bathrooms & toilets, spot wiping of your walls and much more. Window cleaning and carpet steam cleaning is also provided to take the hassle out of organising multiple companies. Please refer to this link for our vacate cleaning checklist We also provide 100% satisfaction guarantee on the quality of our cleaning for your piece of mind.

Our cleaners are very experienced & police checked. Cleaners come fully equipped & only use professional chemicals to clean your property. They do not require a thing from you. At the job completion, the customer is given enough time to thoroughly check the property to make sure that they are satisfied with our vacate cleaning service.

Lastly, for every job a tax receipt is given for your agent’s reference. The receipt will have our registered business name, ABN, phone number, email address along with our stamp. It will also bear the customer’s name, address, the type of cleaning that we have done for them along with the price. This helps your agent to see that you have used professionals to complete the vacate cleaning task & if required, they can simply pick the phone and call us on 1800 015 669 to discuss the cleaning services.

Range of cleaning services offered by Melbourne Vacate and Carpet Cleaning


At Melbourne Vacate & Carpet Cleaning we offer a range of house cleaning services to cover most of your cleaning needs. We offer end of lease cleaning services for when your rental is ended & you require thorough home cleaning of your property from oven cleaning to spot wiping of walls. This cleaning is also known as vacate cleaning, move out cleaning, move in cleaning, exit cleaning, bond cleaning or end of lease cleaning Melbourne.

There are occasions when you just need to spruce up the house, this is when we offer our one-off cleaning service. It covers dusting of your house, removing cobwebs, cleaning of your bathrooms, toilets, vacuuming, mopping, kitchen stove top, splash-back & kitchen bench cleaning. This service is predominantly used for Pre-inspection cleaning, before & after party cleaning, selling property or expecting guests.

Our regular cleaning service is most suitable for people who want to keep their house regularly clean, however are short on time or have other commitments. Depending upon your budget and needs, we can offer you regular cleaning on weekly, fortnightly or monthly basis.

Some customers may think that I am not moving out however I do require the same thorough/deep clean as exit cleaning. In this instance, we can offer you spring cleaning. Our cleaners are insured, experienced, police screened and fully equipped, you don’t have to provide a thing !

If you are looking for end of lease cleaners or any other type of cleaning, please don’t hesitate to call us or leave an online inquiry on

How the condition of your property impacts the quote?

At the time of quoting for an end of lease or vacate clean, we like to know the condition of the property as it directly impacts the quote. For instance, we have 2 customers. Both have 2 bedrooms, 1 bathroom apartment that requires end of lease cleaning.  Both customers are given 2 different quotes. Now how can we give 2 different quotes to 2 customers who have exactly the same size property & require the same cleaning service, right?

Well, It all depends upon the time that it would take us to clean that property which directly equates to the condition of the property which helps us determining the quote.

For instance, first customer has been looking after its property. Cleaning it on regular basis & the property is in good to average condition. It would take us less time to clean that, hence the normal quote. Whereas, the second customer hasn’t looked after the property at all ie. burnt food all over on the stove top, pet hair everywhere, all the doors need wiping from top to bottom, every inch of property is literally covered with dirt, grime, marks etc. then it would require rigorous cleaning, more chemicals and way more labour time than the first customer’s cleaning job.  Hence the quote is surely going to be way higher than the first customer.

Again, there is a scale of dirtiness. Some properties can be dirty but can be tackled. However, some can be so puttered that you don’t even know where to start from. We have come across properties which are so grubby that you can’t salvage them. However, customers still want us to clean them & are happy to pay extra money. In this instance we try our best but we void the satisfaction guarantee because we know no matter how many hours we spend on the property it will not bring the property back to its original condition.

Unfortunately sometimes customers choose to downplay the condition of the property when obtaining the move out cleaning quote by hiding the real condition of the property. What they don’t realise is by doing this they are putting themselves under great amount of risk. I will explain why?

If we quoted for a property in average condition then we allocate our resources, times, chemicals and equipments accordingly. However if on the day of cleaning, we find that your property is dirtier than average then we will have to increase the price to cover those extra hours that would take us to bring the property back to normal. If the customer refuses to pay extra amount then we will void the satisfaction guarantee as they haven’t given us enough hours to bring the property back to our satisfaction level where it can be backed by our 100% satisfaction guarantee. In worst case scenario, we choose to just walk away.

Sometimes we may not be able to allocate more hours even if the clients agrees to pay extra just because the cleaner already has another job booked right after theirs. In this case, the client is left in lurch just because they choose not to be honest at the time of receiving quote.

Recently, we tackled a grubby property. Client was upfront about the condition of the property, he advised us that there is a lot of pet hair & the whole property needs rigorous clean. Based on his info. he was allocated enough hours and resources to clean his property & an accurate quote was provided. At the end of the cleaning job, the customer was very pleased to see the end result & so were we.

So, in nutshell if you are honest about the condition of your property when obtaining the quote then you will get an appropriate quote, an appropriate amount of resources & time allocated for your job. This way we all get to be on same page and we get the job done right way.


We pride in transparency to all our Cleaning and Carpet steam cleaning customers

For a professional cleaning company, the less misunderstandings are there between their customers and their cleaners, the better outcome/experience they are all likely to get. So as a business who prides itself in best vacate cleaning services and carpet steam cleaning Melbourne, we do everything in our power to make sure that our customers are on the same page as us, when we start the job. Melbourne Vacate and Carpet Cleaning is an ethical company who wants our customers to be well informed & is very transparent to them in terms of what we do & how we do it. We know that this is Internet Era, hence we have got our vacate cleaning inclusions and all other cleaning services Melbourne clearly listed on our website for everyone to see before they hire us.

Furthermore, we also have clearly stated our terms and conditions on our website to avoid any misunderstanding in terms of what we can do and what we are limited with, when it comes to vacate cleaning Melbourne. These terms and conditions are there primarily, to protect you as a customer, so you know what are you getting for your bucks and you have full freedom to call around other cleaning companies before you commit to go ahead with us.

Every customer who books with us is legally bound to our Terms & conditions regardless of they have read them or not. Its with any business, you hire a car rental or book any insurance or even if you buy a $2 loaf of bread there are still terms and conditions that you are bound by regardless of you are aware of them or not. So we request our customers to be well informed when they are booking any end of lease cleaning services or move out cleaning Melbourne or carpet cleaning in Melbourne with any professional cleaning company.

If you still have more questions regarding vacate cleaning Melbourne or any other cleaning services in Melbourne then you can phone us (1800 015 669) or email us at or send us an inquiry form which is all on our website

As a business we have done our bid to ensure that our customers are well informed when they book our cleaning services Melbourne or carpet steam cleaning Melbourne.  Rest is up to you !!

Melbourne Vacate and Carpet Cleaning has raised $1218.00 for Cancer Council Victoria

Unfortunately Cancer does not only affect an individual but their whole family. The emotional distress that it causes is beyond any imagination. The psychological stress of dealing with this is just unbearable. By Cancer Council statistics, In 2016 it is estimated that the cancer will cause 46,880 deaths (26,566 males and 20,314 females). It changes everyone’s life & we are all touched by it at some stage in our life. We at least know one person whom we lost due to cancer or is battling with this horrible disease.

Why we decided to support Cancer Council? I will tell you my story. I used to do carpet steam cleaning at one of my lovely customer’s house for past 6 years. She was only 35 years old. I would always see her in the kitchen, cooking something. She would always offer me a cup of tea & home baked cookies every time I went. However on one very sad day, she told me that that she got diagnosed with Cancer & thats when everything changed in her, for worst. Seeing a person so nice, so healthy and full of life turning into a skeleton & then just dying makes you hate this disease so much more. She left 3 beautiful kids behind. Unfortunately, this wasn’t the first time I came across someone dying due to this bad disease.

This is when I decided to do something and came across Cancer Council Victoria. To honor my loved ones and my customers memories, I via my business Melbourne Vacate and Carpet Cleaning decided to support the Cancer Council charity. We donate a percentage of our income to help an independent, not-for-profit organisation which plays a leading role in reducing the impact of all cancers on all people.

We at Melbourne Vacate and Carpet Cleaning are proud to announce that we have raised so far, with our customers support, an amount of $1218.00 for Cancel Council Victoria. It makes us feel that we have done something right and we will continue our support.

Advantages of using professionals for Vacate Cleaning

A large number of people live as tenants and when they decide to shift to another location, cleaning of the vacated home becomes necessary. Once you pack all your items, the first thing to do is to get the cleaning job done in an efficient manner. This is an important step and must be carried out in the proper manner. Though you can do the job yourself, but hiring a pro for the task is highly recommended by the agents. This is not necessary but it has lots of advantages.

The first and foremost advantage of professional vacate cleaning is the time. People can save a lot of time as the professionals will do the cleaning much quicker due to having access to all the necessary professional equipment and chemicals. However, if you are planning to do the cleaning yourself or even with the help of someone, it will not only take you double time but it will make you put your other important stuff on hold too.

As these professionals have years of expertise in the respective task, they can perform the job much easily using their commercial chemicals, essential equipment and tools. A professional Vacate cleaning company will also have all the relevant insurances & checks in place to make sure that you have piece of mind when hiring them.

On the other hand, you may not have relevant experience of vacate cleaning altogether. Vacate cleaning is much different from daily house cleaning. So, it needs to be done perfectly.

The vacate cleaning professionals will know where to pay special attention like kitchen and bathrooms & they will get excellent cleaning results in no time. They are aware of each and every aspect of their job and they also know which area the agents are going to highly look at to check if the property is thoroughly cleaned or not.

Another benefit of getting the cleaning job done by a professional vacate cleaning company is that you can be sure of worthy results. The agent/landlord will feel better knowing that you took good care of their property and this will help you get your bond back and good referral from the agent too.

Stay healthy with professional house cleaning services in Melbourne

Since our childhood, we have been taught to keep our surroundings clean in order to stay away from diseases and poor health. Those who manage to keep up can choose to stay healthy and less prone to harmful diseases while those who don’t, remain highly susceptible to disastrous conditions. As most of the time we spend in our homes, it is necessary to keep it super clean and tidy. But many times we find ourselves unable to pay great attention to our home due to lack of time.

Even if you carry out thorough cleaning of your home, there are numerous places that generally left out and become a breeding ground for harmful germs. This is where normal household cleaning doesn’t work adequately. And here comes the need for professional house cleaning services that tend to deliver satisfactory results for longer periods of time.

A house has multiple requirements in terms of cleaning, be it carpet vacuuming, cleaning kitchen, cleaning bathrooms, dusting, wiping surfaces etc. Therefore, one needs to be careful about this aspect and there is nothing better than choosing professional house cleaning services in Melbourne.

The best thing about professional cleaning companies in Melbourne is that they have dedicated cleaning tools and equipment that can reach out to every corner of the home without much difficulty that are out of reach for you.

On the other hand, the professionals understand what tools are needed for what areas and they are fully equipped to feasibly move all over your house with ease during the cleaning process. You will be surprised at how easy the job is to achieve with the right equipment at side.

Another focal point is that these companies make the use of safer cleaning products so as not to cause any kind of harm to your health. Most of them even use eco-friendly products to ensure that you and the environment are protected in the process. They will also know which products are best for which kinds of surfaces or stains.

Before you pick out a particular cleaning company for your job, it is strongly recommended to carry out an extensive research on all possible options so as to make the best choice in this regard. A focused and well-planned research tends to result in awesome results in the long run and keep your home clean and tidy.